According to your description, the decision you acquired seems being a scam. Telus usually takes customer protection extremely very seriously, and we want to guarantee you of the following:
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Looks like all we can do now could be air our grievances with a general public forum within the hopes of somebody in a position of authority can in fact do something about this.
I would also like to know why this was taken off? Seems Silly that we now really need to call tech support to try and do a thing that we didn't want the for previously
Visualize them as resellers. The sell you a legit item Telus presents, increase benefits to induce you to order. You give them that money, all your facts to set up the legit product or service.
These are, for my part, rip-off artists that are resulting in Telus and their customers extreme frustration, with the intent of increasing their commissions or gross sales bonuses within the cost of others.
I don't recall at any time registering or mentioning the company beneath my profile. The support employees (in Philipines) advises me that it's a problem to the service provider of the person I termed, which I uncover rather ridiculous.
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Presented to up grade our phones also. She despatched me a handful of codes as a result of textual content and e mail to relay to her. She then began to request my bank card for any 1 time fee.
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Most definately a rip-off. Just bought off the cellular phone with the true telus and they aided me protected my account.
If an automated assistant asks for the reason of your respective phone, mention "I wish to make payment arrangements for my mobility Invoice".
You are going Telus billing support to then receive a text information if the agent responds, and you may stick to up at your earliest ease.
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